Propane Taxi is Now Cynch!
Over the past 15 years, Propane Taxi has become synonymous with convenience, forever improving the grilling experience. We have never been afraid to change or try new things and are always focused on improving the customer experience.
For 2 years now, we have been working behind the scenes to create a more simplified ordering process, a more modern look and a cooler name. We have already rolled out this new look, feel and process to many parts of the country, and will be rolling it out in your city soon. We are confident you will appreciate the improvements we've made, and we are excited for you to experience it.
Our new website, Cynch.com, has a more modern design and an improved seamless ordering process. Once we upgrade your zip code from Propane Taxi to Cynch, you’ll be redirected to cynch.com, and can login using the same credentials you currently use.
We have not updated the IOS and Android apps to Cynch yet. Once your zip code is upgraded to the new website, you will not be able to place an order from the Propane Taxi apps anymore. We are confident you will like the Cynch ordering process more!
Propane Taxi to Cynch FAQ
The benefits of Cynch
More time for what matters most
- Convenient - delivered right to your home, on your schedule. You tell us where to access your used tank to help the delivery driver make the exchange or drop your spare tank efficiently.
- No commitment - order what you want, when you want. There is no subscription or commitment to use us.
The benefits of Cynch
More convenience, less hustle
- Any tank brand - we'll take any and all tank brands for exchange. It just has to be any standard grill-sized tank.
- You don’t have to be home for the delivery - We will drop off your tank(s) before you even know we are there!
What Our Customers Are Saying
Not at all! There is no subscription or commitment to use us. But we hope you'll love the convenience so much that you will order again! In fact, once you’ve set up an account, your next order “is a Cynch”!
Yes, but it must be a standard grill-sized tank. If you don’t have an empty tank to exchange, you’ll need to order a spare tank from us.
Nope, it’s easy...just give us instructions on where to leave your spare tank or access the tank you will be exchanging to help the delivery technician make the exchange or delivery efficiently. We are unable to provide delivery time windows, so it is important that you leave the tank in a secure location our driver can access, such as your driveway, in front of your garage or on your front porch. We will ask you to choose where you will be leaving your tank in the check-out process (just like package deliveries).
To make it as convenient as possible, we offer multiple delivery day options for you. In most zip codes you’ll have 2 to 3 standard, or free delivery days per week. We are also rolling out same day and express delivery options in select markets as a pilot. We hope to expand that everywhere very soon.