Skip to Content (press ENTER)

$10 First Tank Exchange* When You Order Today

Promo Code: HELLO

Residential grilling

Propane Taxi is Now Cynch!

Over the past 15 years, Propane Taxi has become synonymous with convenience, forever improving the grilling experience. We have never been afraid to change or try new things and are always focused on improving the customer experience.

For 2 years now, we have been working behind the scenes to create a more simplified ordering process, a more modern look and a cooler name. We have already rolled out this new look, feel and process to many parts of the country, and will be rolling it out in your city soon. We are confident you will appreciate the improvements we've made, and we are excited for you to experience it.

Our new website, Cynch.com, has a more modern design and an improved seamless ordering process. Once we upgrade your zip code from Propane Taxi to Cynch, you’ll be redirected to cynch.com, and can login using the same credentials you currently use.

We have not updated the IOS and Android apps to Cynch yet. Once your zip code is upgraded to the new website, you will not be able to place an order from the Propane Taxi apps anymore. We are confident you will like the Cynch ordering process more!

Propane Taxi to Cynch FAQ

What do I need to know as a Propane Taxi Customer?
You can log in with the same account information and place your order through our new streamlined process.
Are the tanks still going to be the same?
You will receive the same tanks, from the same processing plants, except they will have a Cynch logo on them instead of the Propane Taxi logo.
Will there be any delivery changes?
Delivery days and pricing will be the same. In the near future we will be adding more express and same day options to certain zip codes. The only immediate change is we will not be offering the discounted future rebate day anymore.
What does Cynch offer now that Propane Taxi does not?
The new ordering process offers a faster checkout experience, a more beneficial referral program, and a cooler look (at least we think so!).
Do you still offer a referral program?
Yes, we have a new referral program set up with Cynch, and we think you will really like it! Click here to learn more about the program and sign up!

cynch-propane-taxi-transition

Family grilling

The benefits of Cynch

More time for what matters most

  • Convenient - delivered right to your home, on your schedule. You tell us where to access your used tank to help the delivery driver make the exchange or drop your spare tank efficiently.
  • No commitment - order what you want, when you want. There is no subscription or commitment to use us.

The benefits of Cynch

More convenience, less hustle

  • Any tank brand - we'll take any and all tank brands for exchange. It just has to be any standard grill-sized tank.
  • You don’t have to be home for the delivery - We will drop off your tank(s) before you even know we are there!


Propane tanks

FAQ

Is there any ongoing commitment to try Cynch?

Not at all! There is no subscription or commitment to use us. But we hope you'll love the convenience so much that you will order again! In fact, once you’ve set up an account, your next order “is a Cynch”!

Can I exchange a tank that I purchased from another provider?

Yes, but it must be a standard grill-sized tank. If you don’t have an empty tank to exchange, you’ll need to order a spare tank from us.

Do I need to be home to receive a delivery?

Nope, it’s easy...just give us instructions on where to leave your spare tank or access the tank you will be exchanging to help the delivery technician make the exchange or delivery efficiently. We are unable to provide delivery time windows, so it is important that you leave the tank in a secure location our driver can access, such as your driveway, in front of your garage or on your front porch. We will ask you to choose where you will be leaving your tank in the check-out process (just like package deliveries).

What are your delivery day options?

To make it as convenient as possible, we offer multiple delivery day options for you. In most zip codes you’ll have 2 to 3 standard, or free delivery days per week. We are also rolling out same day and express delivery options in select markets as a pilot. We hope to expand that everywhere very soon.


Ready to get started?

$10 first tank exchange* when you order today.

Promo Code: HELLO

People eating at a party
Offer valid at www.cynch.com for eligible orders placed by December 31, 2021 by 11:59PM ET.  New Customers only can receive first tank “exchange” purchase for $10, plus taxes and other fees, if applicable.  Cynch tanks contain 15lbs of propane. Must be 18 or older, and reside in a geography serviced by Cynch.  Visit Cynch.com to check service availability in your zip code. To receive offer, code HELLO must be entered during online checkout.  Offer may only be used once per person or household. All Cynch orders are subject to Cynch’s Terms and Conditions.  Promotional codes are non-transferrable and have no cash value. Any use of the promotional codes inconsistent with this offer is prohibited.  Cannot be combined with any other any other sale, promotion, discount, code, coupon and/or offer. Prior purchases cannot be adjusted.  Offer subject to change and/or end without notice.  Void where prohibited.